Your purchase (store, online, and other official K-Swiss Philippines outlets) is subject to these terms and conditions of sale.

K-Swiss Philippines implements the following policies and guidelines that apply to all our products. You, the customer, have the right to quality items from us, and we ensure that each item sold complies with local quality guidelines and policies.

You also have the responsibility to comply with our terms and stay updated with any future changes published on this website.

For inquiries, contact us:

Email: customerservice@k-swiss.com.ph

General Guidelines for All Items

1. All items sold are FINAL.

• Unless under further inspection by the company or authorized representatives, an item is deemed defective or has a valid issue.
• Damaged items due to unintended use are not eligible for returns or exchanges.

2. All purchased items (in-store, online, third-party outlets, discounted, full-priced) have a limited warranty.

• All warranty claims require evaluation and approval by the company or authorized store associates.

3. Keep your official receipt for any future concerns regarding your purchased items.

4. Return and Exchange guidelines vary for in-store and online purchases. Refer to the Return and Exchange Policy for details